Retail Assistant Store Manager - Customer-Driven Ops Leader

R301US Hibbett Retail, Inc.; Kernersville (NC); On-site; USD 17,000 - 19,000; Part time

Job summary

Hibbett I City Gear in Kernersville, NC is seeking an Assistant Manager to support Store Manager in daily operations, training, and customer service excellence. This role requires knowledge of store departments and a focus on achieving sales and service goals.

The position emphasizes assisting with merchandising, restocking, scheduling, and supervising staff, with a strong commitment to handling operations in the Store Manager's absence.

Qualifications

• Retail experience in footwear or apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals.
• Self-starter with initiative.
• Strong attention to detail.
• Team player focused on customer service.

Responsibilities

• Assist Store Manager in controlling assets.
• Collaborate on action plans for selling, restocking, merchandising, ordering, scheduling.
• Cover store operations in Store Manager's absence.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers.
• Monitor inventory, sales statistics, and expenses.
• Direct staff to meet department standards.
• Promote and sell services and merchandise.
• Support internal controls and flag potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Team leadership

Self-motivation

Attention to detail

Team player

Job description

Hibbett I City Gear in Kernersville, NC is seeking an Assistant Manager to support Store Manager in daily operations, training, and customer service excellence. This role requires knowledge of store departments and a focus on achieving sales and service goals.

The position emphasizes assisting with merchandising, restocking, scheduling, and supervising staff, with a strong commitment to handling operations in the Store Manager's absence.