Retail Assistant Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Mount Airy (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Mt Airy, NC is seeking an Assistant Manager to support Store Manager in daily operations and administration. This hourly position ($12.65) involves helping with selling, restocking, merchandising, ordering, and scheduling, and stepping in during the Store Manager’s absence.

The ideal candidate has 1–3 years of customer service experience, excellent communication, and the ability to thrive in a fast-paced environment while guiding a team to meet store goals and deliver

Qualifications

• Retail or footwear/apparel experience preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative and detail orientation.
• Team-player with passion for customer service and selling.

Responsibilities

• Assist Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as store manager in their absence.
• Assist in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to drive profitability.
• Direct staff to meet department responsibilities and standards.
• Communicate inventory movement and customer trends to the Store Manager.
• Ensure quality customer service per manuals.
• Handle general administrative duties and store manager responsibilities.
• Promote and sell services and merchandise.

Skills

Customer service

Communication

Team leadership

Fast-paced environment

Job description

Hibbett I City Gear in Mt Airy, NC is seeking an Assistant Manager to support Store Manager in daily operations and administration. This hourly position ($12.65) involves helping with selling, restocking, merchandising, ordering, and scheduling, and stepping in during the Store Manager’s absence.

The ideal candidate has 1–3 years of customer service experience, excellent communication, and the ability to thrive in a fast-paced environment while guiding a team to meet store goals and deliver