Retail Assistant Manager: Lead, Coach & Drive Growth

F J Crew Building Contractors Ltd; Waco (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product from J

J. Crew Factory, and Madewell

Entertainment, travel, fitness, and...

401(k) plan with company matching

Medical and Prescription coverage

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team, provide feedback, and collaborate with the broader leadership group to align strategies and ensure smooth operations.

You will support the Store Director and Associate Store Manager, oversee divisions such as merchandising, operations, HR, and service, and help recruit and train staff.

Qualifications

• 1-2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Team training

Scheduling flexibility

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team, provide feedback, and collaborate with the broader leadership group to align strategies and ensure smooth operations.

You will support the Store Director and Associate Store Manager, oversee divisions such as merchandising, operations, HR, and service, and help recruit and train staff.