Retail Sales Lead & Team Coach

LOFT; Bestgate Terrace (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact partnerships

Job summary

LOFT is seeking a Sales Lead at our Annapolis, MD location to model exceptional customer service and mentor the team. You’ll collaborate with the Store Manager, onboard and develop a highly engaged team, and uphold top-tier visual and operational standards.

You will drive a customer-focused environment and use technology to deliver a seamless omnichannel experience. The role requires flexible availability including evenings, weekends, and holidays, with a preference for candidates who have

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Provide personalized customer experiences and guidance to associates.
• Collaborate with the Store Manager to become an expert on store functions.
• Support onboarding and development of an effective, highly engaged team.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on priorities and promotions and provide customers with a seamless omnichannel shopping experience.

Skills

Retail sales experience

Leadership

Customer service excellence

Communication

Tools

Point-of-sale system

Job description

LOFT is seeking a Sales Lead at our Annapolis, MD location to model exceptional customer service and mentor the team. You’ll collaborate with the Store Manager, onboard and develop a highly engaged team, and uphold top-tier visual and operational standards.

You will drive a customer-focused environment and use technology to deliver a seamless omnichannel experience. The role requires flexible availability including evenings, weekends, and holidays, with a preference for candidates who have