Retail Assistant Manager: Lead Teams & Elevate Service

J.Crew Factory; West Cobb (AR); On-site; USD 2,445,000 - 3,072,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded products

Job summary

J.Crew Group seeks an Assistant Manager to join its leadership team. You will drive profitability through authentic customer connections, brand loyalty, and strong community engagement. You’ll coach the sales team and collaborate with other leaders to adapt strategies for business success and smooth operations.

You will balance store responsibilities, team development, and delivering exceptional service, with scheduling flexibility including nights, weekends, and holidays.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion for our brand, customers, and teams.
• Stay updated on fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results and maximize profitability.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development efforts when needed.
• Partner to curate a collaborative working environment for all associates.
• Ensure the team stays on track to exceed goals and provide best-in-class service.
• Lead product knowledge sessions to elevate authentic customer connections.
• Develop community engagement ideas to build loyalty via events.
• Step into various sales floor roles when required.

Skills

Retail management

Teamwork

Problem solving

Scheduling flexibility

Job description

J.Crew Group seeks an Assistant Manager to join its leadership team. You will drive profitability through authentic customer connections, brand loyalty, and strong community engagement. You’ll coach the sales team and collaborate with other leaders to adapt strategies for business success and smooth operations.

You will balance store responsibilities, team development, and delivering exceptional service, with scheduling flexibility including nights, weekends, and holidays.