Retail Assistant Manager — Customer Experience Leader

J.Crew Group; Woodbury (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Discount on branded products

401(k) plan with company matching

Medical and prescription coverage

Paid time off

Job summary

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, build brand loyalty and engage with the community.

You’ll coach the sales team and work with other leaders to adapt strategies for business success and ensure smooth operational support as needed. You will support the Store Director and Associate Store Manager, manage your division, recruit and train staff, and help create a collaborative environment that

Qualifications

• 1-2 years of retail management experience.
• Strong customer service and leadership skills.
• Ability to coach and develop sales associates.

Responsibilities

• Support Store Director and Associate Store Manager to drive profitability.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Recruit, train and develop associates as needed.
• Collaborate with leadership to create a positive team environment.
• Ensure top-notch customer service and store performance.
• Lead product knowledge sessions to boost sales.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections, build brand loyalty and engage with the community.

You’ll coach the sales team and work with other leaders to adapt strategies for business success and ensure smooth operational support as needed. You will support the Store Director and Associate Store Manager, manage your division, recruit and train staff, and help create a collaborative environment that