Retail Assistant Manager — Lead Teams, Elevate Customer Experience

F J Crew Building Contractors Ltd; Bedford (NH); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% product discount

Paid time off

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Entertainment discounts

Job summary

J.Crew Group (JCG) seeks an Assistant Manager in Bedford, NH to lead the store team and drive profitability through authentic customer connections and strong brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and provide smooth operational support as needed.

You will partner on staffing, training and development, while ensuring exceptional service and a welcoming, collaborative environment for all associates.

Qualifications

• 1-2 years of retail management experience.
• Strong customer service focus and brand loyalty.
• Ability to adapt strategies with leadership team.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management experience

Team leadership

Customer service

Problem solving

Scheduling flexibility

Job description

J.Crew Group (JCG) seeks an Assistant Manager in Bedford, NH to lead the store team and drive profitability through authentic customer connections and strong brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and provide smooth operational support as needed.

You will partner on staffing, training and development, while ensuring exceptional service and a welcoming, collaborative environment for all associates.