Retail Assistant Manager — Lead Teams & Drive KPIs

CosmoProf Beauty; Brookfield (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Cosmo Prof in Brookfield, CT is seeking an Assistant Manager to lead store associates, support the Store Manager, and ensure top customer experiences. You will drive sales through brand standards, training, and effective operations, including omni-channel fulfillment and payroll scheduling.

The role requires strong leadership, communication, and a customer-focused mindset, with prior retail leadership experience preferred. Cosmetology license is a plus but not required.

Qualifications

• High school diploma or equivalent required.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Cosmetology license desirable, but not required.

Responsibilities

• Provide supervision and guidance to store associates to deliver an exceptional client experience and drive KPIs.
• Recruit, train and develop teams; maintain effective communication with management.
• Ensure execution of company processes and omni-channel strategies.
• Oversee store operations, inventory, payroll hours, and opening/closing procedures.
• Maintain safety and loss prevention practices and protect company assets.

Skills

Leadership

Communication

Team management

Customer service

Scheduling

Adaptability

Education

High School Diploma or equivalent

Job description

Cosmo Prof in Brookfield, CT is seeking an Assistant Manager to lead store associates, support the Store Manager, and ensure top customer experiences. You will drive sales through brand standards, training, and effective operations, including omni-channel fulfillment and payroll scheduling.

The role requires strong leadership, communication, and a customer-focused mindset, with prior retail leadership experience preferred. Cosmetology license is a plus but not required.