Retail Assistant Manager: Lead Team, Elevate Service

J.Crew; Tulsa (OK); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Discounts on branded products

401(k) with company matching

Medical and prescription coverage

Paid time off including holidays

Employee discounts (J.Crew, J.Crew/MC)

Job summary

J.Crew Factory is seeking an Assistant Manager to join its leadership team in Tulsa. You will support the Store Director and manage a designated division such as visual merchandising, operations or customer service, ensuring profitability and brand excellence.

You will recruit, train and develop staff, drive outstanding customer service, and lead product knowledge sessions. Flexibility for nights, weekends and holidays is required in this fast-paced retail environment.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Strong problem-solving skills and teamwork.
• Flexible scheduling, including nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to drive profitability.
• Own designated division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development when needed.
• Lead sessions to boost product knowledge and customer connections.
• Engage the community and build loyalty through events.
• Step into various sales floor roles as needed.

Skills

Retail management experience

Job description

J.Crew Factory is seeking an Assistant Manager to join its leadership team in Tulsa. You will support the Store Director and manage a designated division such as visual merchandising, operations or customer service, ensuring profitability and brand excellence.

You will recruit, train and develop staff, drive outstanding customer service, and lead product knowledge sessions. Flexibility for nights, weekends and holidays is required in this fast-paced retail environment.