Fashion Retail Assistant Manager — Lead, Coach & Delight

J.Crew Factory; Oklahoma City (OK); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Part-Time competitive base pay and a 1

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Full-Time competitive base pay and a 1

Up to 60% discount on branded product

Competitive Paid Time Off (PTO)

401(k) plan with company matching

Medical, dental, prescription, vision,

Entertainment, travel, fitness, and

Job summary

J.Crew Factory in Oklahoma City is seeking an Assistant Manager to lead the team, drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will provide coaching to the sales team to maximize performance and collaborate with the leadership team to adapt strategies for business success.

You will be responsible for overseeing designated areas such as Visual Merchandising, Operations, HR, and Service & Selling, while ensuring excellent customer

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.) Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Leadership

Scheduling flexibility

Team collaboration

Job description

J.Crew Factory in Oklahoma City is seeking an Assistant Manager to lead the team, drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You will provide coaching to the sales team to maximize performance and collaborate with the leadership team to adapt strategies for business success.

You will be responsible for overseeing designated areas such as Visual Merchandising, Operations, HR, and Service & Selling, while ensuring excellent customer