Retail Assistant Manager: Lead Team, Elevate Service

jcrew; Bridgewater (VA); Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive base pay

Bonus programs

Discount on products

401(k) plan with matching

Résumé du poste

J.Crew Group (JCG) seeks an Assistant Manager to lead store operations, coach the sales team, and strengthen brand connections with customers. You will collaborate with the Store Director to drive profitability and ensure top-tier service.

The role involves managing multiple responsibilities, from merchandising to HR, with flexibility for nights, weekends, and holidays. Experience in retail management is preferred.

Qualifications

• 1–2 years retail management experience
• Strong customer service mindset and communication skills
• Ability to lead a team and drive store performance

Responsabilités

• Support the Store Director to impact business results and brand standards
• Own division of responsibility (merchandising, operations, HR, service & selling)
• Manage store operations, systems, and technology
• Assist with recruiting, training and development of associates
• Foster a collaborative working environment for all associates
• Ensure the team meets goals and delivers best-in-class service
• Lead product knowledge sessions to boost customer connection
• Develop community engagement and loyalty through events

Connaissances

Retail management

Customer service

Leadership

Description du poste

J.Crew Group (JCG) seeks an Assistant Manager to lead store operations, coach the sales team, and strengthen brand connections with customers. You will collaborate with the Store Director to drive profitability and ensure top-tier service.

The role involves managing multiple responsibilities, from merchandising to HR, with flexibility for nights, weekends, and holidays. Experience in retail management is preferred.