Retail Assistant Manager — Lead Team & Drive Loyalty

F J Crew Building Contractors Ltd; Arlington (VA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded product

Entertainment, travel, fitness, and MT

401(k) plan with company matching

Medical and prescription coverage

Job summary

J.Crew Group (JCG) in Arlington, VA seeks an Assistant Manager to join our leadership team, driving profitability through genuine customer connections, brand loyalty, and strong community engagement. You will coach sales staff and align with senior leadership to ensure smooth operations.

You will oversee division responsibilities (Visual Merchandising, Operations, HR, Service & Selling), hire and develop talent, and strive for best-in-class service while supporting events and flexible scheduling.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay updated with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Support the Store Director & Associate Store Manager to drive profitability and brand loyalty.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist recruiting, training and development efforts as needed.
• Partner with leadership to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Lead product knowledge sessions to elevate customer connection.
• Develop innovative engagement and community loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group (JCG) in Arlington, VA seeks an Assistant Manager to join our leadership team, driving profitability through genuine customer connections, brand loyalty, and strong community engagement. You will coach sales staff and align with senior leadership to ensure smooth operations.

You will oversee division responsibilities (Visual Merchandising, Operations, HR, Service & Selling), hire and develop talent, and strive for best-in-class service while supporting events and flexible scheduling.