Retail Assistant Manager — Drive Sales & Service

F J Crew Building Contractors Ltd; St. Louis (MO); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

60% discount on branded products

401(k) plan with company matching

Medical and Prescription coverage

Paid time off

Holiday pay

Discounts on entertainment, travel, &&

Job summary

J.Crew Group (JCG) in the United States seeks an Assistant Manager to join the leadership team, driving profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies for business success.

You will support the Store Director and Associate Store Manager, manage divisions, recruit and train staff, and ensure top-tier customer service while staying adaptable to store needs.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, showing problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Job description

J.Crew Group (JCG) in the United States seeks an Assistant Manager to join the leadership team, driving profitability through genuine customer connections, brand loyalty, and community engagement. You will coach the sales team and collaborate with leadership to adapt strategies for business success.

You will support the Store Director and Associate Store Manager, manage divisions, recruit and train staff, and ensure top-tier customer service while staying adaptable to store needs.