Retail Assistant Manager: Lead Team & Customer Experience

Luna Wireless, An Authorized T-Mobile Retailer (Southeast); Tampa (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Commission

401(k)

Medical, dental, and vision benefits

Paid time off

Employee discounts

Training & development

Job summary

Luna Wireless, An Authorized T-Mobile Retailer (Southeast) is hiring a Retail Assistant Manager in Tampa, FL. In this role, you'll partner with the Store Manager to lead the team and ensure exceptional customer experiences.

Your responsibilities include mentoring staff, managing customer interactions, and maintaining store standards. Requirements include a high school diploma and at least a year of retail or customer service experience. Enjoy competitive pay, benefits, and opportunities for career growth.

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Lead and develop the store team to deliver customer satisfaction.
• Manage customer interactions and enhance their experience.
• Conduct observations of associates and provide coaching.
• Maintain store quality and adherence to standards.
• Ensure team knowledge of store systems and communication.

Skills

Customer service experience

Sales experience

Communication skills

Leadership ability

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer (Southeast) is hiring a Retail Assistant Manager in Tampa, FL. In this role, you'll partner with the Store Manager to lead the team and ensure exceptional customer experiences.

Your responsibilities include mentoring staff, managing customer interactions, and maintaining store standards. Requirements include a high school diploma and at least a year of retail or customer service experience. Enjoy competitive pay, benefits, and opportunities for career growth.