Retail Assistant Manager: Lead, Coach & Growth (Flexible)

Luna Wireless, An Authorized T-Mobile Retailer (Southeast); Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Flexible schedule

Employee discounts

Opportunity for advancement

Job summary

Luna Wireless, an Authorized T-Mobile Retailer in Miami, is looking for a Retail Assistant Manager to lead and develop the store team. This role focuses on delivering excellent customer service, ensuring the store operates smoothly, and meeting key performance indicators. Candidates should have at least 1 year of experience in customer service or sales, possess strong communication skills, and be available for a varied schedule including nights and weekends. Competitive pay, commissions, and benefits offered.

Qualifications

• 1 year customer service and/or sales experience in a retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.

Responsibilities

• Lead and develop the store team to deliver excellent customer service.
• Manage customer wait times and ensure a comforting experience.
• Assist in maintaining the quality of the overall store environment.

Skills

Customer service experience

Sales experience

Communication skills

Mentorship ability

Education

High School Diploma or GED

Job description

Luna Wireless, an Authorized T-Mobile Retailer in Miami, is looking for a Retail Assistant Manager to lead and develop the store team. This role focuses on delivering excellent customer service, ensuring the store operates smoothly, and meeting key performance indicators. Candidates should have at least 1 year of experience in customer service or sales, possess strong communication skills, and be available for a varied schedule including nights and weekends. Competitive pay, commissions, and benefits offered.