Retail Assistant Manager — Lead a Customer-First Team

Luna Wireless, An Authorized T-Mobile Retailer (Southeast); Wesley Chapel (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

401(k)

Performance bonus

Health insurance

Paid time off

Flexible schedule

Employee discounts

Opportunities for advancement

Job summary

Luna Wireless, An Authorized T-Mobile Retailer in Wesley Chapel, Florida, is seeking a Retail Assistant Manager. This role is essential in leading the store team to enhance customer experiences and achieve business goals. Responsibilities include managing customer service standards, mentoring employees, and ensuring store operations align with corporate policies. Candidates should have at least one year of customer service or sales experience, alongside a High School Diploma or GED. A competitive salary, commissions, and extensive benefits are offered.

Qualifications

• 1 year customer service and/or sales experience, preferably in retail.
• Available to work varied schedules, including nights, weekends, and holidays.
• Ability to lead and mentor people effectively.

Responsibilities

• Lead the store team to deliver T-Mobile’s aspirations.
• Ensure customer needs are met and boost their confidence.
• Manage customer wait times and stay updated on products.
• Assist in maintaining store environment and visual displays.
• Manage store expenses and achieve financial results.

Skills

Customer service experience

Sales experience

Leadership

Communication skills

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer in Wesley Chapel, Florida, is seeking a Retail Assistant Manager. This role is essential in leading the store team to enhance customer experiences and achieve business goals. Responsibilities include managing customer service standards, mentoring employees, and ensuring store operations align with corporate policies. Candidates should have at least one year of customer service or sales experience, alongside a High School Diploma or GED. A competitive salary, commissions, and extensive benefits are offered.