Retail Store Manager - Lead, Coach & Drive Sales

Luna Wireless, An Authorized T-Mobile Retailer (Southeast); Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Luna Wireless, an Authorized T-Mobile Retailer in Tampa, FL, is seeking a Retail Store Manager to lead and empower the team in providing excellent customer service. The role includes overseeing store operations, managing employee performance, and driving sales to meet or exceed goals. Ideal candidates will have 2+ years of retail management experience, strong communication skills, and a commitment to fostering a customer-focused environment. Competitive pay and benefits are included.

Qualifications

• 2 years wireless retail experience, high volume preferred.
• 2-4 years Management experience in retail sales required.
• 2-4 years Sales & sales management experience required.

Responsibilities

• Complete observations of store employees’ interactions with customers.
• Assist with customer-related issues positively impacting customer experience.
• Own store success and manage staffing and scheduling.
• Monitor sales and inventory, manage sales tracking.
• Maintain a neat and organized store environment.
• Hire passionate store employees who build customer relationships.
• Drive behaviors leading to earning a place in customers' hearts.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

Bachelor’s degree

High School Diploma or GED

Job description

Luna Wireless, an Authorized T-Mobile Retailer in Tampa, FL, is seeking a Retail Store Manager to lead and empower the team in providing excellent customer service. The role includes overseeing store operations, managing employee performance, and driving sales to meet or exceed goals. Ideal candidates will have 2+ years of retail management experience, strong communication skills, and a commitment to fostering a customer-focused environment. Competitive pay and benefits are included.