Retail Assistant Manager — Lead Team & Customer Experience

KnitWell Group; Merrick (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group in Merrick, NY is seeking an Assistant Manager to support the Store Manager in leading a team and delivering a seamless, customer-centric experience. You’ll help meet financial goals, coach staff, and ensure a welcoming environment that reflects our hospitality-driven culture.

This full-time role requires 3 years of retail leadership, flexible scheduling, and strong communication. Expect involvement in community events and omni-channel operations.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and lift up to 50 pounds.

Responsibilities

• Lead the store team to deliver a customer-centric experience.
• Achieve store financial goals and motivate the team.
• Assist in hiring, development, and coaching of associates.
• Lead by example on the sales floor and omni-channel approach.
• Maintain a visually inspiring store reflecting brand standards.
• Oversee inventory and daily replenishment of floor merchandise.
• Ensure compliance with all policies and guidelines.
• Build community connections through in-store events and philanthropy.

Skills

Retail management

Customer service

Communication

Team leadership

Job description

KnitWell Group in Merrick, NY is seeking an Assistant Manager to support the Store Manager in leading a team and delivering a seamless, customer-centric experience. You’ll help meet financial goals, coach staff, and ensure a welcoming environment that reflects our hospitality-driven culture.

This full-time role requires 3 years of retail leadership, flexible scheduling, and strong communication. Expect involvement in community events and omni-channel operations.