Retail Assistant Manager: Lead Team & Customer Experience

J.Crew Group; Austin (TX); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive pay & bonus

60% discount on branded product (J.Cre

J.Crew Group, Madewell)

Discounts on entertainment, travel, &

401(k) with company matching

Medical and prescription coverage

Paid PTO and holidays

Job summary

J.Crew Group in Austin, TX is seeking an Assistant Manager to join our leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and strong store operations, while coaching the sales team to peak performance.

You’ll own key divisions, lead product knowledge sessions, assist recruiting and development, and partner with the Store Director to exceed goals. You should be ready to engage the community with events and flex into various roles on the floor;

Qualifications

• 1-2 years of retail management experience.
• Strong customer service and leadership skills.
• Ability to mentor sales associates.

Responsibilities

• Support Store Director to impact business results.
• Own division: Visual Merchandising, Operations, HR, Service & Selling.
• Manage store operations and systems with accountability.
• Assist recruiting, training and development efforts.
• Foster a collaborative environment and exceed goals.
• Lead product knowledge sessions for teams.
• Engage community and build loyalty through events.
• Step into various roles on the sales floor when needed.

Skills

Leadership

Coaching

Customer Service

Retail Management

Teamwork

Job description

J.Crew Group in Austin, TX is seeking an Assistant Manager to join our leadership team. You’ll help drive profitability through genuine customer connections, brand loyalty, and strong store operations, while coaching the sales team to peak performance.

You’ll own key divisions, lead product knowledge sessions, assist recruiting and development, and partner with the Store Director to exceed goals. You should be ready to engage the community with events and flex into various roles on the floor;