Retail Assistant Manager: Lead Team & Community Impact

Goodwill Omaha; La Vista (NE); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

FSA

HSA

Life insurance

Disability (short & long-term)

Retirement plan with company match

EAP

Vacation pay

Sick pay

Personal day

Paid holidays

Competitive pay

Cultural holiday observance

Job summary

Goodwill Omaha is seeking an Assistant Store Manager for the Papillion location to help lead store operations and drive the mission. The role requires supervising staff, training new hires, and ensuring smooth daily processes while upholding the organization’s values.

The position emphasizes customer service, loss prevention, and inventory management within a busy retail environment. Strong leadership and teamwork are essential for success.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• One year of experience in a retail setting required.
• One year of lead or supervisory capacity required.

Responsibilities

• Foster and maintain a positive store culture for employees, participants and customers.
• Recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers.
• Provide on-the-job training and onboarding for new and existing employees.
• Complete daily breakdown audit, store bank deposit, and reconciling cash drawers.
• Assure donations are processed within 24 hours of receipt.
• Support all Mission-related programs in the retail store.
• Ensure customers are treated in a fair, courteous, and efficient manner.
• Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents.
• Assist the Store Manager in maintaining an effective loss prevention program for the store.
• Ensure adequate merchandise colorization and categorization of store inventory.
• Create timely store sales events to achieve additional revenue.
• Responsible for authorizing store discounts according to agency standards.
• Ensure all store salvaging is completed in a timely and safe fashion.
• Promote diversity in the work place through hiring practices with assistance from the Human Resources Department.
• Meet or exceed the attendance expectations for this position.
• Must be able to assist at other store locations.
• Must be able to work all closing shifts.
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well being of employees, customers, and participants.

Skills

Leadership

Supervisory experience

Customer service

Marketing/merchandising

Education

Bachelor's degree in business/marketing or related field

Job description

Goodwill Omaha is seeking an Assistant Store Manager for the Papillion location to help lead store operations and drive the mission. The role requires supervising staff, training new hires, and ensuring smooth daily processes while upholding the organization’s values.

The position emphasizes customer service, loss prevention, and inventory management within a busy retail environment. Strong leadership and teamwork are essential for success.