Assistant Store Manager - Retail Leadership & Training

Goodwill Omaha; Bellevue (NE); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

Goodwill Omaha is seeking a Full-time Retail Operations Supervisor at our Bellevue location to support the Store Manager in managing all aspects of store operations and to uphold the Goodwill mission.

The role emphasizes coaching staff, ensuring donations are processed promptly, maintaining a safe and welcoming environment, and driving revenue through targeted store events and effective loss prevention.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• One (1) year’s experience in a retail setting required.
• One (1) year’s experience in a lead or supervisory capacity required.
• Must be able to work flexible hours to meet operational needs.
• Must have good marketing and merchandising ability.
• Must have knowledge of clothing and fashion trends.
• Must be a self-starter.

Responsibilities

• Foster and maintain a positive store culture for employees, participants and customers
• Recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers
• Provide on-the-job training and onboarding for new and existing employees
• Complete daily breakdown audit, store bank deposit, and reconciling cash drawers
• Assure donations are processed within 24 hours of receipt
• Support all Mission-related programs in the retail store
• Ensure customers are treated in a fair, courteous, and efficient manner
• Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents
• Assist the Store Manager in maintaining an effective loss prevention program for the store
• Ensure adequate merchandise colorization and categorization of store inventory
• Create timely store sales events to achieve additional revenue
• Responsible for authorizing store discounts according to agency standards
• Ensure all store salvaging is completed in a timely and safe fashion
• Promote diversity in the work place through hiring practices with assistance from the Human Resources Department
• Meet or exceed the attendance expectations for this position
• Must be able to assist at other store locations
• Must be able to work all closing shifts
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well being of employees, customers, and participants
• Other duties as assigned
• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor, co-workers, and inter-departmentally.
• Must have good supervisory and customer relations skills.
• Must have the ability to apply sound judgment and common sense across a variety of situations.
• Must have excellent verbal and written communication skills.
• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

Skills

Supervisory skills

Customer relations

Communication skills

Marketing & merchandising

Self-starter

Flexibility

Fashion knowledge

Education

Bachelor's degree in business/marketing or related field

1 year retail experience

1 year lead/supervisory experience

Job description

Goodwill Omaha is seeking a Full-time Retail Operations Supervisor at our Bellevue location to support the Store Manager in managing all aspects of store operations and to uphold the Goodwill mission.

The role emphasizes coaching staff, ensuring donations are processed promptly, maintaining a safe and welcoming environment, and driving revenue through targeted store events and effective loss prevention.