Retail Store Lead - Inspire Teams, Elevate Service

Goodwill Omaha; Bellevue (KY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Flexible spending account

Health savings account

Retirement plan with company match

Employee assistance program

Job summary

Goodwill Omaha is seeking an Assistant Store Manager for the Bellevue store in Bellevue, NE. The role oversees daily store operations, leads staff, and supports the mission by delivering excellent customer service and efficient donation processing.

Responsibilities include training, scheduling, cash handling, loss prevention, and promotional events. Bachelor’s degree preferred with at least one year in retail and supervisory roles.

Qualifications

• Bachelor's degree in business, marketing, or related field preferred.
• One year retail experience required.
• One year lead or supervisory experience required.
• Flexibility to work hours as operational needs dictate.

Responsibilities

• Foster and maintain a positive store culture for employees, participants and customers.
• Recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers.
• Provide on-the-job training and onboarding for new and existing employees.
• Complete daily breakdown audit, store bank deposit, and reconciling cash drawers.
• Assure donations are processed within 24 hours of receipt.
• Support all Mission-related programs in the retail store.
• Ensure customers are treated in a fair, courteous, and efficient manner.
• Maintain a safe working/shopping environment. Investigate and document all incidents.
• Assist the Store Manager in maintaining an effective loss prevention program for the store.
• Ensure adequate merchandise colorization and categorization of store inventory.
• Create timely store sales events to achieve additional revenue.
• Authorize store discounts according to agency standards.
• Ensure salvage operations are completed timely and safely.
• Promote diversity in hiring with HR support.
• Meet or exceed attendance expectations; work at other store locations as needed.

Skills

Retail leadership

Customer service

Flexible hours

Education

Bachelor's degree in business, marketing, or related field

Job description

Goodwill Omaha is seeking an Assistant Store Manager for the Bellevue store in Bellevue, NE. The role oversees daily store operations, leads staff, and supports the mission by delivering excellent customer service and efficient donation processing.

Responsibilities include training, scheduling, cash handling, loss prevention, and promotional events. Bachelor’s degree preferred with at least one year in retail and supervisory roles.