Retail Assistant Manager: Lead Team & Boost Sales

jcrew; Palm Harbor (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Discounts (60% on branded products)

Medical, dental, prescription, vision,

401(k) plan with company matching

Paid time off and holidays

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team in Florida, focusing on profitability through authentic customer connections and brand loyalty. You’ll coach the sales team and partner with the leadership group to adapt strategies for success and ensure smooth operations.

You will oversee multiple functions, drive performance, and mentor associates while maintaining exceptional customer service and a collaborative store culture.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support the brand, customers and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.
• Schedule flexibility including nights, weekends and holidays.

Responsibilities

• Support the Store Director & Associate Store Manager to impact profitability.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate with leadership to create a positive working environment.
• Ensure the team exceeds goals and delivers best-in-class service.
• Lead product knowledge sessions to boost customer connection.
• Engage community and build loyalty through events.
• Step into various roles on the sales floor when required.

Skills

Retail management

Customer service focus

Team leadership

Flexibility

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team in Florida, focusing on profitability through authentic customer connections and brand loyalty. You’ll coach the sales team and partner with the leadership group to adapt strategies for success and ensure smooth operations.

You will oversee multiple functions, drive performance, and mentor associates while maintaining exceptional customer service and a collaborative store culture.