Retail Assistant Manager: Lead Service & Credit Ops

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Laurinburg (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Bonus based on performance

Employee discounts

Training & development

Job summary

Kimbrell’s Furniture is seeking an Assistant Store Manager to help oversee daily store operations, credit functions, and team performance. The role emphasizes operational excellence, credit compliance, employee development, and delivering exceptional customer service.

The position focuses on leadership, accountability, and a positive, results-driven store environment with opportunities for advancement. Strong organizational and communication skills are essential for success.

Qualifications

• Leadership and coaching experience in retail or related environment.
• Strong customer service and sales mindset.
• Knowledge of retail operations, sales practices, and credit/collections processes.
• High integrity, accountability, and professionalism.
• Strong organizational, problem-solving, and decision-making abilities.
• Effective communication and conflict resolution skills.

Responsibilities

• Support store operations and ensure policy adherence.
• Lead and develop team to meet operational, sales, and customer service goals.
• Provide performance feedback and manage employee relations as needed.
• Supervise store operations in the Store Manager's absence.
• Maintain high-quality customer experience and showroom presentation.
• Assist with showroom organization and product placement.

Skills

Leadership

Customer focus

Retail operations

Integrity

Organization

Communication

Cash handling

Bilingual (English-Spanish)

Tools

POS/credit systems

Job description

Kimbrell’s Furniture is seeking an Assistant Store Manager to help oversee daily store operations, credit functions, and team performance. The role emphasizes operational excellence, credit compliance, employee development, and delivering exceptional customer service.

The position focuses on leadership, accountability, and a positive, results-driven store environment with opportunities for advancement. Strong organizational and communication skills are essential for success.