Store Ops & People Leader — Credit Compliance

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Lumberton (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Kimbrell’s Furniture is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit functions, and team performance. This role emphasizes operational excellence, credit compliance, staff development, and delivering outstanding customer service in a fast-paced retail setting.

You will lead, coach, and develop team members, supervise in the Store Manager’s absence, ensure visually appealing showrooms, drive sales, and manage credit and collections with privacy

Qualifications

• High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered.
• Prior leadership or supervisory experience in retail or related environment preferred.
• Experience with sales, customer service, and/or credit or collections processes preferred.
• Ability to handle cash, perform basic financial transactions, and maintain accurate records.
• Bilingual (English-Spanish) ability may be a plus based on store staffing needs.

Responsibilities

• Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations.
• Lead, coach, and develop team members to achieve operational, sales, and customer service goals.
• Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed.
• Supervise store operations and staff in the absence of the Store Manager.
• Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support.
• Drive sales growth through customer engagement, promotional support, and community involvement.
• Oversee credit and collection processes, ensuring compliance with company policies and applicable laws.
• Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping.
• Ensure proper handling of customer information in compliance with privacy regulations.
• Support administrative functions, reporting, and daily store organization.
• Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Credit/collections

Retail operations

Cash handling

Merchandising

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit functions, and team performance. This role emphasizes operational excellence, credit compliance, staff development, and delivering outstanding customer service in a fast-paced retail setting.

You will lead, coach, and develop team members, supervise in the Store Manager’s absence, ensure visually appealing showrooms, drive sales, and manage credit and collections with privacy