Retail Assistant Manager: Lead Sales Team & Store Ops

The Tile Shop; Avon (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop in Avon, MA seeks a dynamic Sales Associate Team Lead to build and develop a high-performing sales team across our tile products and services. You will train and coach staff, proactively greet customers, and develop lasting relationships to exceed expectations.

This role requires weekend availability and at least 1 year of retail management experience. First-year income is targeted at $60,000–$75,000, with a comprehensive benefits package and opportunities for growth.

Qualifications

• 1+ years of experience in retail management.
• Weekend availability is required.
• Strong work ethic with a drive to exceed expectations.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer relationship

English proficiency

Basic math & computer skills

Tools

POS systems

Job description

The Tile Shop in Avon, MA seeks a dynamic Sales Associate Team Lead to build and develop a high-performing sales team across our tile products and services. You will train and coach staff, proactively greet customers, and develop lasting relationships to exceed expectations.

This role requires weekend availability and at least 1 year of retail management experience. First-year income is targeted at $60,000–$75,000, with a comprehensive benefits package and opportunities for growth.