Retail Assistant Manager — Lead Sales & Team Growth

The Tile Shop; Deerfield (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop is seeking an experienced retail leader in Deerfield, IL to build and develop a high-performing Sales Associates team. You will coach staff, drive customer service, and lead store performance with hands-on, results-driven management.

You will train on policies, greet customers, and educate on tile products and installation processes. Weekend availability and a proven track record in retail management are essential for success.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.
• Open to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales leadership

Customer service

Team training

Communication

Job description

The Tile Shop is seeking an experienced retail leader in Deerfield, IL to build and develop a high-performing Sales Associates team. You will coach staff, drive customer service, and lead store performance with hands-on, results-driven management.

You will train on policies, greet customers, and educate on tile products and installation processes. Weekend availability and a proven track record in retail management are essential for success.