Retail Assistant Manager—Lead Sales & Service

See S Candies; Santa Clarita (CA); In loco; USD 34.000 - 48.000; Tempo pieno

Descrizione del lavoro

See's Candies is seeking a Retail Assistant Manager in Santa Clarita to support the Shop Manager in driving sales and delivering exceptional customer service. This role focuses on leadership, daily operations, and team development within a fast-paced confectionery environment.

Responsibilities include achieving sales targets, staff training, scheduling, cash handling, and ensuring compliance with policies and safety standards. Join a respected brand with a long-standing tradition of quality.

Competenze

• Retail management experience is required.
• Strong customer service and communication skills are essential.
• Ability to lead and develop a team.
• Willingness to work weekends and holidays.

Mansioni

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales-focused and customer-focused environment.
• Set daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Aid in training and developing team members on company programs, policies, and procedures.
• Provide support and feedback to team members to enhance their performance and growth.
• Assist in recruitment efforts by identifying and recommending qualified candidates for employment.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist in monitoring and controlling expenses to meet budgetary goals.
• Support procedures related to cash handling, protection of company assets, and banking.
• Assist in maintaining accurate timekeeping records and promptly approving weekly payroll.
• Ensure compliance with state and federal laws related to wages and breaks.
• Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules.
• Assist in managing paperwork to meet established deadlines, including banking, new hires, and inventory.
• Other duties as assigned.

Conoscenze

Retail management

Customer service

Cash handling

Merchandising

Communication

Training and coaching

Descrizione del lavoro

See's Candies is seeking a Retail Assistant Manager in Santa Clarita to support the Shop Manager in driving sales and delivering exceptional customer service. This role focuses on leadership, daily operations, and team development within a fast-paced confectionery environment.

Responsibilities include achieving sales targets, staff training, scheduling, cash handling, and ensuring compliance with policies and safety standards. Join a respected brand with a long-standing tradition of quality.