Retail Assistant Manager: Lead Sales and Customer Delight

See's Candies, Inc.; Oregon (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

See’s Candies is seeking a Retail Assistant Manager to support the operation of the retail location. You will work closely with the Shop Manager to drive sales, deliver outstanding customer service, and ensure smooth day-to-day shop activities.

Lead the team, set daily, monthly, and annual goals, train and develop staff, manage cash handling and scheduling, and uphold store policies. This role requires retail management experience and a passion for delivering quality service.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and merchandising abilities.
• Experience with cash handling and loss prevention.
• Ability to train, coach, and motivate staff.

Responsibilities

• Provide effective leadership to the retail team and maintain a sales-focused environment.
• Help achieve daily, monthly, and annual sales goals.
• Communicate and implement company policies and programs.
• Delegate tasks, ensure compliance, and follow up as needed.
• Assist in recruiting and developing qualified candidates.
• Monitor expenses to meet budgetary goals.
• Oversee cash handling and banking procedures.
• Maintain accurate timekeeping and approve weekly payroll.
• Ensure compliance with wage and break laws.

Skills

Customer service

Communication

Organizational skills

Cash handling

Merchandising

Job description

See’s Candies is seeking a Retail Assistant Manager to support the operation of the retail location. You will work closely with the Shop Manager to drive sales, deliver outstanding customer service, and ensure smooth day-to-day shop activities.

Lead the team, set daily, monthly, and annual goals, train and develop staff, manage cash handling and scheduling, and uphold store policies. This role requires retail management experience and a passion for delivering quality service.