Retail Assistant Manager: Lead Sales & Customer Experience

J.Crew Group; Pinecrest (FL); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Discount on products

401(k) plan

Medical coverage

Paid time off

Dental and vision insurance

Life insurance

Employee discounts

Job summary

J.Crew Group in New York is seeking an Assistant Manager to support the Store Director and nurture customer connections while driving profitability. You will coach sales associates, manage daily store operations, and help implement brand standards.

The role requires 1-2 years of retail management, a passion for fashion, teamwork, and scheduling flexibility, including nights, weekends and holidays. The store offers part-time/full-time options, competitive pay, and a 60% employee discount.

Qualifications

• 1-2 years of retail management experience.
• Ability to coach and develop a sales team.
• Strong customer service focus and brand loyalty.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results and brand experience.
• Own designated divisions (Visual Merchandising, Operations, HR, Service & Selling) and manage store operations.

Skills

Retail management

Team leadership

Customer service

Job description

J.Crew Group in New York is seeking an Assistant Manager to support the Store Director and nurture customer connections while driving profitability. You will coach sales associates, manage daily store operations, and help implement brand standards.

The role requires 1-2 years of retail management, a passion for fashion, teamwork, and scheduling flexibility, including nights, weekends and holidays. The store offers part-time/full-time options, competitive pay, and a 60% employee discount.