Retail Sales Lead: Inspire and Grow Your Team

LE1 See’s Candy Shops, Incorporated; Redlands (CA); On-site; USD 29,000 - 41,000; Full time

Job summary

See’s Candies seeks a Retail Sales Lead Supervisor to guide the sales team and ensure smooth shop operations. You’ll lead, train, and motivate staff, focus on customer service excellence, and manage daily store activities under Shop Manager supervision.

The role requires supervisory experience, strong communication, cash handling, and merchandising skills, plus flexibility to work weekends and holidays. Join a long-standing confectionery leader and contribute to a high-quality customer

Qualifications

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow, implement and enforce company policies and procedures.
• Strong work performance and initiative to grow the business by seizing sales opportunities.

Responsibilities

• Lead the retail team to deliver a sales-driven and customer-focused environment.
• Motivate and guide team members to achieve individual and collective sales goals.
• Oversee day-to-day store operations in line with company guidelines.
• Ensure compliance with visual merchandising standards and product presentation.
• Assist in resolving customer and employee concerns professionally.
• Train and develop team members on company programs, policies, and procedures.
• Create a welcoming atmosphere for customers and manage cash handling, assets protection, and banking tasks.
• Assist with inventory management and reporting, including payroll approvals and administration.

Skills

Retail supervisory experience

Customer service

Communication

Cash handling

Merchandising

Coaching / training

Sales growth mindset

Job description

See’s Candies seeks a Retail Sales Lead Supervisor to guide the sales team and ensure smooth shop operations. You’ll lead, train, and motivate staff, focus on customer service excellence, and manage daily store activities under Shop Manager supervision.

The role requires supervisory experience, strong communication, cash handling, and merchandising skills, plus flexibility to work weekends and holidays. Join a long-standing confectionery leader and contribute to a high-quality customer