Candy Shop Retail Assistant Manager - Growth & Leadership

See S Candies; Gilroy (CA); On-site; USD 33,000 - 47,000; Full time

Job summary

See’s Candies is seeking a Retail Assistant Manager for our PACHECO PASS RETAIL location. You’ll work with the Shop Manager to drive sales, deliver outstanding customer service, and oversee daily store operations in a fast-paced confectionery environment.

The role demands leadership, scheduling, coaching staff, and ensuring compliance with company policies while maintaining a welcoming, high-performing team.

Qualifications

• Minimum 1 year of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, cash handling, and merchandising ability.
• Ability to follow and enforce company policies and procedures.
• Strong work performance.
• Sales-driven mindset with ability to grow the business.
• Ability to learn new technologies quickly and manage change.
• Physical ability to carry out essential functions including packing candy, stocking shelves, ringing sales, standing/walking, lifting up to 25 pounds.
• Flexible hours including weekends and holidays.
• Internal applicants must be in good standing.

Responsibilities

• Lead retail team under Shop Manager to achieve sales goals.
• Support daily, monthly, and annual sales targets.
• Communicate and implement company policies and programs.
• Delegate tasks and ensure compliance.
• Resolve customer and employee concerns professionally.
• Train and develop team on programs and procedures.
• Provide feedback to enhance performance and growth.
• Assist in recruiting qualified candidates.
• Ensure compliance with policies, safety, and assets.
• Monitor expenses to meet budgetary goals.
• Handle cash procedures and banking.
• Maintain accurate timekeeping and payroll approvals.
• Ensure wage and break compliance.
• Create weekly schedules with Shop Manager and District Sales Managers.
• Manage paperwork deadlines (banking, new hires, inventory).
• Other duties as assigned.

Skills

Retail management

Customer service

Communication

Cash handling

Merchandising

Staff training

Job description

See’s Candies is seeking a Retail Assistant Manager for our PACHECO PASS RETAIL location. You’ll work with the Shop Manager to drive sales, deliver outstanding customer service, and oversee daily store operations in a fast-paced confectionery environment.

The role demands leadership, scheduling, coaching staff, and ensuring compliance with company policies while maintaining a welcoming, high-performing team.