Candy Retail Lead: Drive Sales & Service

See S Candies; Kent (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

See’s Candies is seeking a Retail Assistant Manager to support the Shop Manager in driving sales and delivering exceptional customer service at our Kent location. You will oversee daily operations, lead a friendly team, and ensure efficient processes, from staffing to cash handling and inventory management.

The role emphasizes leadership, adherence to company standards, and active involvement in achieving store goals while maintaining a positive, customer-focused environment.

Qualifications

• Minimum 1 year of retail management experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, organizational skills, cash handling, and merchandising.
• Ability to follow and enforce company policies and procedures.
• Strong work performance and a sales-driven mindset.
• Ability to grow the business by seeking sales opportunities.
• Ability to learn new technologies quickly and embrace change.
• Physical ability to perform duties, including lifting up to 25 pounds.
• Weekend and holiday availability.
• Internal applicants must be in good standing.

Responsibilities

• Lead the retail team and foster a sales- and customer-focused environment.
• Help achieve daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure compliance, and provide follow-up.
• Resolve customer and employee concerns professionally and promptly.
• Train and develop team members on programs, policies, and procedures.
• Provide feedback to enhance performance and growth.
• Assist in recruitment and candidate recommendations for employment.
• Ensure compliance with policies, safety standards, and budgets.
• Support cash handling, asset protection, and banking procedures.
• Maintain timekeeping and approve weekly payroll.
• Ensure wage/break compliance per state/federal law.
• Collaborate on weekly schedules with Shop Manager and District Managers.
• Manage paperwork deadlines including banking, new hires, inventory.

Skills

Retail management

Leadership

Coaching

Sales target achievement

Customer service

Cash handling

Merchandising

Policy enforcement

Team development

Scheduling & payroll

Adaptability

Job description

See’s Candies is seeking a Retail Assistant Manager to support the Shop Manager in driving sales and delivering exceptional customer service at our Kent location. You will oversee daily operations, lead a friendly team, and ensure efficient processes, from staffing to cash handling and inventory management.

The role emphasizes leadership, adherence to company standards, and active involvement in achieving store goals while maintaining a positive, customer-focused environment.