Retail Assistant Manager: Lead, Grow Sales & Coach Team

Old Navy; Lanham (MD); On-site; USD 33,000 - 44,000; Full time

Job summary

Old Navy in Lanham, MD is seeking an Assistant Manager to lead the store team and bring our brand to life for customers. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, while collaborating with the General Manager to execute store strategy.

You will recruit and coach Brand Associates and Experts, own areas of responsibility, and ensure consistent SOPs, omni‑channel excellence, and compliance.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication with customers and team.

Responsibilities

• Drive store sales with a customer-centric mindset.
• Recruit, hire and develop Brand Associates and Experts.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies.
• Perform Service Leader duties.
• Ensure consistent execution of SOPs.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Customer service

Communication

Education

High school diploma

Tools

POS systems

Job description

Old Navy in Lanham, MD is seeking an Assistant Manager to lead the store team and bring our brand to life for customers. You will drive profitable sales growth through customer and product operations, merchandising, and talent development, while collaborating with the General Manager to execute store strategy.

You will recruit and coach Brand Associates and Experts, own areas of responsibility, and ensure consistent SOPs, omni‑channel excellence, and compliance.