Retail Assistant Manager - Lead, Coach & Drive Sales

Old Navy; Richmond (VA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking an Assistant Manager to set the store tone and lead a high-performing team, delivering a best-in-class experience for customers. You will drive profitable sales growth through store operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy.

You will coach Leads, Experts and Brand Associates to meet goals, maintain standards, and champion omni-channel initiatives across the store, while ensuring compliance and

Qualifications

• 1-3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication skills.
• Thrives in a fast-paced environment.
• Driven by metrics to meet business goals.
• Willing to work holidays, evenings and weekends.
• Able to lift up to 30 pounds and travel as required.

Responsibilities

• Drive store sales through a customer-centric mindset and strategy.
• Recruit, hire and develop Brand Associate and Expert teams.
• Acknowledge and own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of SOPs.
• Represent the brand and monitor retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Retail management

Customer communication

Metrics-driven

Coaching & mentoring

Flexible schedule

Retail technology

Physical lifting

Travel flexibility

Education

High school diploma or equivalent

Job description

Old Navy is seeking an Assistant Manager to set the store tone and lead a high-performing team, delivering a best-in-class experience for customers. You will drive profitable sales growth through store operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy.

You will coach Leads, Experts and Brand Associates to meet goals, maintain standards, and champion omni-channel initiatives across the store, while ensuring compliance and