Retail Assistant Manager - Lead, Develop & Drive Sales

GP Mobile; Columbus (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Commission

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Vision insurance

Wellness resources

Opportunity for advancement

Job summary

Luna Wireless in Columbus, GA is seeking a Retail Assistant Manager to partner with the Store Manager to guide the store team and deliver T-Mobile-inspired customer care and Associate success.

You will mentor Mobile Associates, maintain product knowledge, ensure smooth store operations, and drive sales while upholding company standards. A 1-year customer service or sales background, flexible schedule, and Spanish language skills are preferred.

Qualifications

• 1 year of customer service and/or sales experience; retail environment preferred.
• Available to work varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.
• Spanish-speaking (preferred).

Responsibilities

• Infuse every store’s Mobile Assistant with a passion for the company Manifesto by grounding them to a standard of Loving Our Customers.
• Ensure customer needs are met and that employees build confidence by making experiences comfortable and solving the whole problem.
• Complete observations of Mobile Associate interactions, including feedback, for development and coaching discussions.
• Effectively manage customer wait time and stay current on products, services, and promotions.
• Lead by example, stay updated on products, services, training, and leadership best practices; ensure associates meet monthly success measurements.
• Maintain store environment quality and adhere to plan-ogram standards; use displays effectively and keep them current.

Skills

Customer service

Sales

Leadership

Communication

Spanish

Education

High School Diploma or GED

Job description

Luna Wireless in Columbus, GA is seeking a Retail Assistant Manager to partner with the Store Manager to guide the store team and deliver T-Mobile-inspired customer care and Associate success.

You will mentor Mobile Associates, maintain product knowledge, ensure smooth store operations, and drive sales while upholding company standards. A 1-year customer service or sales background, flexible schedule, and Spanish language skills are preferred.