Retail Assistant Manager: Lead, Coach & Grow

J.Crew Group; Pennsylvania; On-site; USD 50,860,992 - 63,898,598; Part time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

Competitive base pay and bonus

Paid time off

Job summary

J.Crew Group, owner of J.Crew Factory, is seeking an Assistant Manager for a new store in Tannersville, PA. This part-time role supports the Store Director and drives profitability through strong customer connections and brand loyalty.

You will lead a division, oversee operations, and help recruit and train the team, while staying current on fashion trends and delivering best-in-class service to shoppers in a busy retail environment.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Teamwork

Problem-solving

Job description

J.Crew Group, owner of J.Crew Factory, is seeking an Assistant Manager for a new store in Tannersville, PA. This part-time role supports the Store Director and drives profitability through strong customer connections and brand loyalty.

You will lead a division, oversee operations, and help recruit and train the team, while staying current on fashion trends and delivering best-in-class service to shoppers in a busy retail environment.