Retail Assistant Manager — Lead, Coach & Elevate Store Sales

Old Navy; Royal Pines (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Merchandise discount: 50% off regular‑

Paid Time Off

Volunteer hours eligibility

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life保险

See more benefits

For eligible employees

Job summary

Old Navy is seeking an Assistant Manager to set the store tone, drive profitable sales, and coach a team of Brand Associates and Experts. You will partner with the General Manager to execute the store strategy and deliver a best-in-class customer experience.

The role requires 1-3 years of retail management, strong communication, and the ability to lead through coaching while maintaining flexibility for holiday, evening, overnight, and weekend shifts.

Qualifications

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fastpaced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Customer service

Communication skills

Coaching & mentoring

Flexible schedule

Education

High school diploma or equivalent

Tools

Retail technology

Job description

Old Navy is seeking an Assistant Manager to set the store tone, drive profitable sales, and coach a team of Brand Associates and Experts. You will partner with the General Manager to execute the store strategy and deliver a best-in-class customer experience.

The role requires 1-3 years of retail management, strong communication, and the ability to lead through coaching while maintaining flexibility for holiday, evening, overnight, and weekend shifts.