Retail Assistant Manager – Lead, Coach & Elevate Sales

F J Crew Building Contractors Ltd; Laguna Niguel (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded products

Discounts on entertainment, travel, &

401(k) with company matching

Medical, dental, prescription, vision,

Job summary

J.Crew Group (JCG) in Laguna Niguel is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong store presence, coaching the sales team for peak performance.

You’ll oversee a division (Visual Merchandising, Operations, HR, Service & Selling), support recruiting and training, collaborate with senior staff, and ensure best-in-class service while meeting or exceeding goals.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Leadership

Communication

Problem-solving

Teamwork

Job description

J.Crew Group (JCG) in Laguna Niguel is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and strong store presence, coaching the sales team for peak performance.

You’ll oversee a division (Visual Merchandising, Operations, HR, Service & Selling), support recruiting and training, collaborate with senior staff, and ensure best-in-class service while meeting or exceeding goals.