Retail Assistant Manager - Lead Stores & People

J.Crew Group; Laguna Niguel (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) plan with company matching

Job summary

J.Crew Group in Laguna Niguel, CA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll manage operations, recruit and train staff, and collaborate with the leadership team to ensure smooth store operations and exceptional service.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Proven ability to lead a sales team and drive profitability.
• Strong focus on customer connection and brand loyalty.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results.
• Own designated division (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate with leadership to create a collaborative working environment.
• Ensure the team exceeds goals with best-in-class customer service.
• Lead product knowledge sessions to elevate customer connections.
• Develop innovative ways to engage the community and build loyalty.

Skills

Retail management

Customer service

Team leadership

Flexible scheduling

Job description

J.Crew Group in Laguna Niguel, CA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll manage operations, recruit and train staff, and collaborate with the leadership team to ensure smooth store operations and exceptional service.