Retail Assistant Manager: Lead, Coach & Delight Customers

Luna Wireless, An Authorized T-Mobile Retailer (Northeast); Lowell (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Commission

401(k)

Health insurance

Paid time off

Training & development

Employee discounts

Job summary

Luna Wireless, An Authorized T-Mobile Retailer in Lowell, Massachusetts, is seeking a Retail Assistant Manager to lead the store team and enhance customer experiences. The role involves managing daily operations, mentoring staff, and ensuring customer needs are prioritized while meeting sales targets.

Candidates should possess customer service experience, strong communication skills, and the ability to work flexible hours. We offer competitive pay along with comprehensive benefits and opportunities for career advancement. Join us to revolutionize the wireless industry!

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Lead and develop the store team to deliver customer satisfaction.
• Manage customer wait time and ensure quality store environment.
• Provide feedback for Mobile Associate’s development and training.
• Deliver financial results based on key performance indicators.

Skills

Customer service experience

Sales skills

Leadership

Communication

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer in Lowell, Massachusetts, is seeking a Retail Assistant Manager to lead the store team and enhance customer experiences. The role involves managing daily operations, mentoring staff, and ensuring customer needs are prioritized while meeting sales targets.

Candidates should possess customer service experience, strong communication skills, and the ability to work flexible hours. We offer competitive pay along with comprehensive benefits and opportunities for career advancement. Join us to revolutionize the wireless industry!