Retail Assistant Manager: Lead Team & Growth

Luna Wireless, An Authorized T-Mobile Retailer (Northeast); Worcester (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Employee discounts

Training & development

Vision insurance

Job summary

Luna Wireless, An Authorized T-Mobile Retailer (Northeast) seeks a Retail Assistant Manager in Worcester, MA. The role involves leading a team to enhance customer experience and achieve sales targets. Ideal candidates will have customer service or sales experience and the ability to lead effectively. Benefits include competitive pay, commission, medical, dental, and vision insurance, along with opportunities for advancement. Candidates must be at least 18 years old and legally authorized to work in the U.S.

Qualifications

• 1 year of customer service and/or sales experience, preferably in retail.
• Availability to work varied schedules including nights, weekends, and holidays.
• Ability to lead and mentor team members effectively.

Responsibilities

• Lead the store team to meet customer needs and ensure satisfaction.
• Provide feedback and coaching to Mobile Associates on customer interactions.
• Maintain store quality and adhere to national standards.
• Drive financial results based on key performance indicators.

Skills

Customer service experience

Sales experience

Leadership

Outstanding communication

Bilingual (Spanish preferred)

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer (Northeast) seeks a Retail Assistant Manager in Worcester, MA. The role involves leading a team to enhance customer experience and achieve sales targets. Ideal candidates will have customer service or sales experience and the ability to lead effectively. Benefits include competitive pay, commission, medical, dental, and vision insurance, along with opportunities for advancement. Candidates must be at least 18 years old and legally authorized to work in the U.S.