Retail Assistant Manager - Lead a High-Performing Candy Team

See S Candies; Eugene (OR); On-site; USD 29,000 - 42,000; Full time

Job summary

See’s Candies in Eugene, OR is seeking a Retail Assistant Manager to support the Shop Manager in achieving sales goals, delivering exceptional customer service, and maintaining smooth daily operations in a busy candy store.

You will lead the retail team, train staff, recruit when needed, manage schedules, handle cash, and ensure compliance with company policies and safety standards while contributing to a positive, customer‑focused shopping experience.

Qualifications

• Retail management experience required.
• Ability to develop and coach employees.
• Excellent customer service and communication skills.
• Strong cash handling and merchandising abilities.
• Ability to follow and enforce company policies.

Responsibilities

• Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales-focused and customer-focused environment.
• Set an example by achieving daily, monthly, and annual sales goals.
• Communicate and implement company direction, policies, and programs.
• Delegate tasks, ensure team compliance, and provide necessary follow-up.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Aid in training and developing team members on company programs, policies, and procedures.
• Provide support and feedback to team members to enhance their performance and growth.
• Assist in recruitment efforts by identifying and recommending qualified candidates for employment.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist in monitoring and controlling expenses to meet budgetary goals.
• Support procedures related to cash handling, protection of company assets, and banking.
• Assist in maintaining accurate timekeeping records and promptly approving weekly payroll.
• Ensure compliance with state and federal laws related to wages and breaks.
• Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules.
• Assist in managing paperwork to meet established deadlines, including banking, new hires, and inventory.
• Other duties as assigned.

Skills

Retail management

Leadership

Customer service

Cash handling

Merchandising

Communication

Training and coaching

Job description

See’s Candies in Eugene, OR is seeking a Retail Assistant Manager to support the Shop Manager in achieving sales goals, delivering exceptional customer service, and maintaining smooth daily operations in a busy candy store.

You will lead the retail team, train staff, recruit when needed, manage schedules, handle cash, and ensure compliance with company policies and safety standards while contributing to a positive, customer‑focused shopping experience.