Candy Shop Retail Lead — Drive Sales & Service Excellence

See's Candies, Inc.; Beaverton (OR); On-site; USD 32,000 - 34,000; Full time

Job summary

See’s Candies in Beaverton, OR is seeking a Retail Sales Lead Supervisor to guide the store team, drive sales, and maintain outstanding customer service. You will report to the Shop Manager and collaborate with the Shop Management Team to ensure smooth daily operations.

The ideal candidate has at least 1 year of supervisory retail experience, strong communication and cash-handling skills, and a passion for delivering friendly, high-quality service to every guest.

Qualifications

• At least 1 year in a retail supervisory role.
• Experience training and coaching employees.
• Excellent customer service and communication skills; strong organizational ability.
• Ability to handle cash and merchandise presentation.
• Willingness to work weekends and holidays.
• Physical ability to lift up to 25 pounds.

Responsibilities

• Lead retail team and drive sales initiatives.
• Oversee day-to-day store operations per guidelines.
• Ensure visual merchandising standards and product presentation.
• Resolve customer and employee concerns professionally.
• Train and develop team on company programs and policies.
• Manage cash handling, banking, and asset protection.
• Maintain inventory accuracy and communicate needs and trends to management.
• Submit payroll approvals and administrative tasks.

Skills

Retail supervision

Customer service

Communication

Cash handling

Merchandising

Team development

Sales growth

Adaptability

Job description

See’s Candies in Beaverton, OR is seeking a Retail Sales Lead Supervisor to guide the store team, drive sales, and maintain outstanding customer service. You will report to the Shop Manager and collaborate with the Shop Management Team to ensure smooth daily operations.

The ideal candidate has at least 1 year of supervisory retail experience, strong communication and cash-handling skills, and a passion for delivering friendly, high-quality service to every guest.