Retail Sales Lead: Drive Team & Customer Delight

See's Candies; Medford (OR); On-site; USD 27,000 - 38,000; Full time

Job summary

See’s Candies in Medford, OR is seeking a Retail Sales Lead Supervisor to guide the store team and drive sales while delivering exceptional customer service. You will support the Shop Manager, coach staff, and ensure accurate cash handling, inventory control, and presentation standards.

This role requires flexibility for weekends and holidays and offers hands-on leadership in a fast-paced retail environment, helping the team exceed store goals and maintain See’s Candies’ tradition of quality and

Qualifications

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training and coaching employees.
• Excellent customer service, communication, and organizational skills.
• Strong cash handling and merchandising abilities.
• Ability to lead and manage a sales team in a fast-paced environment.

Responsibilities

• Assist the Shop Manager in leading the retail team.
• Motivate and guide team members to meet sales goals.
• Oversee day-to-day store operations per company guidelines.
• Ensure visual merchandising standards and product presentation.
• Handle customer concerns professionally and promptly.
• Assist with inventory management and banking procedures.
• Support payroll approvals and administrative tasks.

Skills

Retail Leadership

Customer Service

Team Motivation

Communication

Merchandising

Cash Handling

Training & Coaching

Inventory Management

Tools

POS System

Job description

See’s Candies in Medford, OR is seeking a Retail Sales Lead Supervisor to guide the store team and drive sales while delivering exceptional customer service. You will support the Shop Manager, coach staff, and ensure accurate cash handling, inventory control, and presentation standards.

This role requires flexibility for weekends and holidays and offers hands-on leadership in a fast-paced retail environment, helping the team exceed store goals and maintain See’s Candies’ tradition of quality and