Retail Assistant Manager — Lead a High-Impact Store Team

Luna Wireless, An Authorized T-Mobile Retailer (Central); Smyrna (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Luna Wireless, An Authorized T-Mobile Retailer, seeks a Retail Assistant Manager in Smyrna, Tennessee. This role involves partnering with the Store Manager to guide the store team towards outstanding customer service. Responsibilities include managing customer interactions, leading the team, maintaining store standards, and ensuring financial performance. Candidates should have at least 1 year of retail experience, excellent communication skills, and a willingness to work flexible hours. The position offers competitive pay plus commissions and growth potential.

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Infuse passion for T-Mobile's Manifesto into the store team.
• Ensure all customer needs are met effectively.
• Complete observations and provide feedback for Mobile Associates.
• Manage customer wait times and stay current on products.
• Lead by example in training and leadership best practices.
• Maintain store environment and adhere to visual standards.
• Ensure team knowledge of store systems and communicate effectively.

Skills

Customer service

Sales experience

Leadership

Communication

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer, seeks a Retail Assistant Manager in Smyrna, Tennessee. This role involves partnering with the Store Manager to guide the store team towards outstanding customer service. Responsibilities include managing customer interactions, leading the team, maintaining store standards, and ensuring financial performance. Candidates should have at least 1 year of retail experience, excellent communication skills, and a willingness to work flexible hours. The position offers competitive pay plus commissions and growth potential.