Retail Assistant Manager — Lead a High-Impact Store Team

Luna Wireless, An Authorized T-Mobile Retailer (Central); Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Luna Wireless, An Authorized T-Mobile Retailer in Nashville, TN, is seeking a Retail Assistant Manager to lead and develop a dedicated store team. The ideal candidate will have a strong passion for customer service and the ability to mentor associates to enhance overall performance. Responsibilities include ensuring customer satisfaction, maintaining store standards, and managing team performance. This role offers competitive pay including commissions, benefits, and significant growth potential in the retail industry.

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Available to work a varied schedule including nights, weekends, and holidays.
• Ability to lead and mentor people to deliver great results.
• Outstanding communicator with ability to interact with teammates and customers.

Responsibilities

• Lead and develop the store team to deliver T-Mobile’s aspirations.
• Ensure every customer need is met; build customer confidence.
• Complete observations and provide feedback for employee development.
• Manage customer wait time and stay current on products and promotions.
• Maintain quality of the store environment and adhere to standards.

Skills

Customer service

Sales experience

Leadership

Communication

Education

High School Diploma or GED

Job description

Luna Wireless, An Authorized T-Mobile Retailer in Nashville, TN, is seeking a Retail Assistant Manager to lead and develop a dedicated store team. The ideal candidate will have a strong passion for customer service and the ability to mentor associates to enhance overall performance. Responsibilities include ensuring customer satisfaction, maintaining store standards, and managing team performance. This role offers competitive pay including commissions, benefits, and significant growth potential in the retail industry.