Retail Assistant Manager: Inspire Customers & Teams

KnitWell Group; Leawood (KS); In loco; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Descrizione del lavoro

KnitWell Group is seeking a Store Leader for our Leawood, KS location to drive exceptional customer experiences and foster a strong store culture. You will lead on the sales floor, coach associates, and model our brand behaviors to engage customers and build lasting connections.

In this role you will collaborate with leadership, recruit and develop talent, and ensure operational excellence through data-driven decisions.

Competenze

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Mansioni

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Conoscenze

Retail leadership

Customer experience

Hospitality mindset

POS proficiency

Business acumen

Initiative

Descrizione del lavoro

KnitWell Group is seeking a Store Leader for our Leawood, KS location to drive exceptional customer experiences and foster a strong store culture. You will lead on the sales floor, coach associates, and model our brand behaviors to engage customers and build lasting connections.

In this role you will collaborate with leadership, recruit and develop talent, and ensure operational excellence through data-driven decisions.