Retail Assistant Manager: Growth & Customer Experience

Old Navy; Bellevue (WA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Merchandise discount (50% off)

Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life

See more benefits

Job summary

Old Navy in Bellevue, WA is seeking an Assistant Manager to set the tone for the store and team, driving profitable sales and delivering a best-in-class customer experience. You will coach Leads and Brand Associates to build a high-performing team in a fast-paced environment.

You will collaborate with the General Manager to execute store strategy, manage operations, and leverage omni-channel tools to enhance the customer journey while meeting performance goals.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication skills and leadership abilities.

Responsibilities

• Drive store sales and profitability through a customer-centric approach.
• Recruit, hire and develop Brand Associates and Experts.
• Own assigned area of responsibility and ensure execution of plans.
• Implement action plans to improve efficiency and productivity.
• Perform Service Leader duties and uphold SOPs.

Skills

Retail management

Customer service

Communication

Team leadership

Education

High school diploma

Tools

Retail technology

Job description

Old Navy in Bellevue, WA is seeking an Assistant Manager to set the tone for the store and team, driving profitable sales and delivering a best-in-class customer experience. You will coach Leads and Brand Associates to build a high-performing team in a fast-paced environment.

You will collaborate with the General Manager to execute store strategy, manage operations, and leverage omni-channel tools to enhance the customer journey while meeting performance goals.