Retail Assistant Manager: Growth Coach & Omnichannel Lead

Gap Inc; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Gap Inc. is seeking an Assistant Manager to set the store tone, lead the team, and translate brand experience into everyday service.

You’ll drive profitable sales through customer focus, merchandising, and talent development, collaborating with the General Manager to execute the store strategy. You’ll recruit and coach Brand Associates and Experts, own a defined area, implement efficiency plans, and ensure compliance.

Qualifications

• 1–3 years of retail management experience.
• High school graduate or equivalent.
• Excellent communication to interact with customers and team.
• Passionate about retail and fast-paced environment.
• Driven by metrics to deliver results.
• Willingness to work flexible schedule including holidays and weekends.
• Able to lift up to 30 pounds and navigate sales floor, stockroom, and office.
• Willingness to travel as required.

Responsibilities

• Drive store sales through a customer-centric strategy.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail management

Customer service

Communication

Team leadership

Coaching & mentoring

Education

High school diploma

Job description

Gap Inc. is seeking an Assistant Manager to set the store tone, lead the team, and translate brand experience into everyday service.

You’ll drive profitable sales through customer focus, merchandising, and talent development, collaborating with the General Manager to execute the store strategy. You’ll recruit and coach Brand Associates and Experts, own a defined area, implement efficiency plans, and ensure compliance.